Repair Authorisation Form

Dear Customer, 

In order for Technical Services to provide prompt service for your equipment, please submit the SATO Repair Authorisation Form below, ensuring there is one for each unit. 
Customer Details 

Return Address:

Please note that we prefer to acknowledge receipt of goods, send quotes and update you on progress via email, therefore please provide your email address to facilitate this. 
Product Details 

Accessories Supplied

Quote Required?

Method of quote

I approve that there will be minimum assessment fee of $130.00 applicable should repair of unit not be carried out.

Disclaimer: SATO will not be held liable for lost or damaged data due to viruses/hardware failure, undeclared problems, or newly discovered problems. Unless prior arrangements are made, quotes that have not been acknowledged within 14 working days of diagnosis, will be returned and invoiced with the minimum base assessment fee. Subject to SATO standard terms and conditions.